Innovating in HR:An Interview with Karen Mandel, HR Manager at Direct Finance

“After working at Intel and Coca-Cola, I joined Direct Finance when it had 450 employees. In two years, we almost doubled in size, yet the organization retains its family-like atmosphere.

Karen Mandel, our HR Department Manager, joined us after a significant career in large organizations. As Direct Finance grew rapidly, so did her challenges: “Our goal is to maintain high employee engagement and a family atmosphere even as we grow.”

To deepen our employee engagement, Karen introduced the ConecTeam internal communication system to our teams.

Why ConecTeam?
“ConecTeam is an internal communication management system that centralizes all the information an employee needs from onboarding to retirement, and even beyond. The content is accessible on both mobile and desktop devices. We prioritize maintaining high-level, smart, and simple internal communication to keep our company’s familial character—down-to-earth and effortless.””
“One of the wonderful aspects of Direct Finance is that if something needs to happen and it makes sense, it happens. As a stable company with resources and a startup-like atmosphere, we embrace innovation and welcome challenges. We launched a puzzle competition with prizes as part of the rollout, and employees are already engaged and loving the system.”

Added Value
“We had a system before, but now we have new possibilities: two-way information flow where employees and managers can publish or comment on content. In the future, ConecTeam will integrate with other systems like work scheduling and goal management, and employees will enjoy a more comprehensive experience that will hopefully enhance engagement and deepen inter-employee connections.”

To check open positions in Karen’s team go to our open positions page.